Mewahealth Terms & Conditions

1. Introduction: These terms and conditions govern your use of the website https://mewahealth.in (referred to as “Mewahealth” or “the website”). By accessing and using this website, you acknowledge that you have read, understood, and agree to comply with these terms and conditions. If you do not agree with any part of these terms, please do not continue to use the website. In these terms and conditions, “we,” “our,” “us,” and “Mewahealth/Ltd.” refer to the website’s owner, while “you,” “your,” “customer,” and “viewer” refer to the user or consumer of the website.

2. Services Overview: The website is operated by Mewahealth. Mewahealth is an online store that provides an online shopping and delivery service for packaged food products and other items that may be added or listed on the website, marketed by us and/or our business partners.

3. Eligibility Criteria: Use of this website is restricted to individuals who are 18 years of age or older and legally capable of entering into contracts under the Indian Contract Act, 1872. By using this website, you confirm that you are not a minor (i.e., under 18 years of age). If you are a minor and wish to use or make transactions on the website, it must be under the supervision of a parent or legal guardian, who must agree to and comply with these terms and conditions.

4. Account Password and Security: Customers may need to register and log in to place orders on the website. It is the customer’s responsibility to ensure the confidentiality of the password created during registration and to be accountable for all activities that occur under their account. The customer agrees to promptly notify us of any unauthorized use of their account or password. We shall not be liable for any loss or damage resulting from the customer’s failure to comply with this provision.

5. Pricing and Terms of Payment: All products listed on our website are sold at the prices displayed on the website or as determined by us. All prices are in Indian currency (INR). Unless otherwise specified, the prices listed do not include shipping, delivery charges, or GST, if applicable. The customer agrees to pay any additional shipping or delivery charges, which will be added to the total price upon placing the order.

We reserve the right to inform customers of any inaccuracies in product descriptions or pricing before dispatching the order. If such discrepancies arise and the customer opts to continue with the order, they accept that the product or service will be provided based on the updated description and/or pricing. While prices for most commodities typically do not fluctuate daily, any changes will be promptly updated on the website without prior notice. Some featured items may have prices that change frequently; however, if these changes occur after your order has been dispatched, your original purchase price will remain unaffected, except in cases where a price change results from an adjustment in tax regulations.

We retain the authority to modify prices, delivery methods, or timelines at our discretion. Should there be increases in the costs of materials, labor, delivery, or changes in taxes, duties, or exchange rates, we may adjust prices or withdraw any offered discounts. Payments for orders must be made as specified on the website and are considered final and non-refundable.

6. Customer’s Representation: The customer affirms that all information provided during registration or while placing an order is accurate, current, and sufficient for the fulfillment of the order. Unless otherwise agreed, any warranties related to the products are provided solely to the customer, with the understanding that the customer is not a reseller of those products. Customers with allergies or medical conditions that require them to avoid certain products or ingredients are expected to carefully review the ingredient list and product information before purchasing or consuming any products. We shall not be held liable for any allergic reactions or adverse effects resulting from the use or consumption of products listed on the website. Additionally, we shall not be held responsible for any health-related issues arising from the consumption of products purchased from the website.

7. Unauthorized or Fraudulent Use: As stated in clause 3 of these terms and conditions, the website is intended for use by individuals who are 18 years of age or older. By continuing to use the website, the customer certifies that they are 18 years old or above. Individuals under 18 may access the website only under the conditions specified in clause 3 of these terms and conditions. Any use of the website that does not comply with these provisions is considered unauthorized. Promotional offers may be made available to existing or potential customers periodically, and the customer agrees to adhere to the specific terms and conditions of such offers. Failure to comply with these terms and conditions while purchasing products or accessing the website will be considered fraudulent use, and the customer will be held liable for any damages resulting from such fraudulent activities

8. User Conduct and Guidelines : 

a) Content Restrictions: The customer agrees to refrain from altering, copying, distributing, transmitting, displaying, performing, reproducing, publishing, licensing, creating derivative works, selling, leasing, translating, decompiling, or otherwise exploiting any part of the website, unless explicitly authorized to do so.

b) Prohibited Content: The customer agrees not to upload or publish any content on the website that is abusive, defamatory, threatening, obscene, indecent, disparaging, pornographic, harassing, or otherwise illegal under Indian law. Content that incites civil or criminal liability is strictly prohibited.

c) Security: The customer undertakes not to introduce any viruses, malware, or harmful software that could impair the functionality of the website or other users’ devices.

d) Adherence to Terms: The customer agrees to comply with these terms and conditions, website policies, and guidelines. Any defamatory, derogatory, or inappropriate comments about us, our website, or our partners on any platform owned by us are prohibited.

e) Information Access: The customer agrees not to seek or obtain information or materials through unauthorized means. We will not be liable for any loss or damage caused by factors beyond our control, such as natural disasters, wars, civil disturbances, government actions, or other unforeseen events. In such cases, we may cancel your order, issue a refund, or delay delivery as deemed necessary.

9. Links to Third-Party Websites: Mewahealth may include links to websites operated by other entities (third-party sites). The use of these third-party sites is subject to their own terms and conditions, which are separate from ours. Mewahealth does not control or monitor these external sites and is not responsible for their content or accuracy. These links are provided solely for convenience, and the presence of any link does not signify endorsement or approval by Mewahealth.

10. Disclaimer: Mewahealth strives to provide accurate and up-to-date information on the website. However, Mewahealth makes no guarantees regarding the suitability, reliability, availability, accuracy, or completeness of any data, information, products, or services available on the site. As a brand platform, Mewahealth does not warrant that the website’s functions will be uninterrupted or error-free, nor can it ensure that the website or its server is free from viruses or other harmful elements. Mewahealth shall not be liable for any direct, indirect, punitive, or consequential damages resulting from the use or inability to use the website.

11. Objectionable Content: You may occasionally come across content on the website that some individuals may find offensive, indecent, or objectionable, whether or not such content is explicitly flagged as such. By using the website, you acknowledge that you do so at your own risk. Mewahealth is not responsible for any content that you may find objectionable or inappropriate.

12. Customers have the right to provide reviews, feedback, comments, or suggestions regarding the website. Any such submissions are not confidential and will become the property of Mewahealth. By posting reviews or comments, you grant Mewahealth the unrestricted right to use, copy, distribute, display, create derivative works from, and modify these submissions. Additionally, you consent to Mewahealth using the name provided with your review or comment in connection with such content.

You agree that your comments or reviews will not violate Mewahealth’s policies or infringe on any individual’s rights. You also commit not to post any content that is illegal, scandalous, offensive, obscene, derogatory, or threatening.

13. Termination: Mewahealth reserves the right to suspend or terminate your access to the website at any time, without prior notice, if it is determined that you have violated any of these terms and conditions, policies, or guidelines.

14. Changes to Terms and Conditions: Mewahealth may update these terms and conditions periodically without prior notice. Any revised terms will take effect from the date they are published or uploaded on the website. It is your responsibility to review these terms regularly. If you do not agree with the updated terms, you should discontinue your use of the website. Continuing to use the website signifies your acceptance of and agreement to the revised terms and conditions.

15. Indemnification: You agree to indemnify, defend, and hold harmless Mewahealth from any losses, costs, expenses, suits, or proceedings (including reasonable attorney fees) arising from or related to: (i) your use or unauthorized use of the website; (ii) your breach of these terms and conditions or any of our policies; (iii) any violation of applicable laws, rules, or regulations; (iv) infringement of third-party intellectual property rights; or (v) the submission or uploading of any illegal, scandalous, offensive, obscene, disparaging, or threatening content on the website.

16. Severability: If any provision of these terms and conditions is found to be unlawful or unenforceable by a court or other competent authority, the remaining provisions will remain in effect. Should any unlawful or unenforceable provision be deemed lawful or enforceable if part of it were removed, that part will be considered deleted, and the rest of the terms will continue to apply.

17. Governing Law: These terms and conditions will be governed by and construed in accordance with the laws of India.

18. Contact Information: For any queries, grievances, feedback, or suggestions, please reach out to us via email at info@mewahealth.in

19. Modifications to Terms and Conditions: Mewahealth reserves the right to modify these terms and conditions at its discretion without prior notice. Any changes will be posted on this page and will take effect on the date of posting. It is your responsibility to review these terms periodically to stay informed of any updates.

20. Infringement Policy: Your use or access to the website does not grant you any rights, title, or interest in the content or materials published or displayed on the site. All rights to the content and materials remain the exclusive property of Mewahealth or its licensors.

21. Intellectual Property Rights and Infringement Policy:

All content on the Mewahealth website, including but not limited to logos, text, graphics, software, service names, trade names, user interfaces, source code, icons, and images, is the exclusive property of Mewahealth and its licensors. We reserve all intellectual property rights to this content. Customers agree not to use, reproduce, sell, transmit, create derivative works from, or distribute any content from the website without express written permission from Mewahealth. Access to the website does not grant any license, express or implied, to use any intellectual property belonging to Mewahealth or its licensors beyond personal use.

Mewahealth respects the intellectual property rights of others. If you believe that any content on the website infringes on your copyright, patent, design, or trademark rights, please notify us with the following information:

1. Your contact details, including your name, address, telephone number, and email address.
2. A digital or electronic signature of the person authorized to act on behalf of the rights holder and a statement verifying their authority.
3. A description of the infringing content and its location on the website, including details on how it infringes your rights.
4. A statement affirming that you believe in good faith that the content in question infringes on your rights.

This information is necessary for us to verify the claim and conduct a thorough investigation. If the claim is found to be valid, we will take appropriate action, which may include removing the infringing content and disabling access to it.