At Mewahealth, we want you to be fully satisfied with your purchase. To be eligible for a refund, the product must be unused, in its original packaging, and in the same condition as when you received it. Refund requests must be made within 30 days of the purchase date. Please note that gift cards are non-refundable and all sales are final. Additionally, only regular-priced items are eligible for refunds; sale items cannot be refunded. Opened or partially consumed perishable goods are not eligible for refunds.

To initiate a refund, please log in to your account on our website and go to the “Order History” section. Select the order you wish to return and follow the prompts to submit a refund request. Once your refund request is approved, you will receive a return authorization and instructions on how to return the product. Please note that customers are responsible for the shipping costs associated with returning the item, except in cases where the product is defective, damaged, or incorrect. Upon receiving the returned item, we will inspect it and notify you of the approval or rejection of your refund request.

If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your payment provider’s policies. If you haven’t received your refund yet, please check your bank account again and then contact your credit card company, as it may take some time before your refund is officially posted. Next, contact your bank, as there is often some processing time before a refund is posted. If you’ve done all of this and still have not received your refund, please check your account for further details or updates.