Shipping and Delivery
1. Shipping Policy: Mewahealth is committed to ensuring that your orders are delivered promptly and efficiently. We offer a range of shipping options to accommodate your needs. Shipping costs and delivery times will vary depending on the delivery location and the shipping method selected at checkout.
2. Processing Time: Orders are typically processed within 1-2 business days. Processing time may vary during peak seasons or promotional periods. Once your order is processed, you will receive a confirmation email with tracking information.
3. Delivery Time: Delivery times vary based on your location and the shipping method chosen. Estimated delivery times will be provided at checkout. While we strive to meet these estimates, actual delivery times may vary due to factors beyond our control, such as weather conditions, courier delays, or other unforeseen circumstances.
4. Shipping Charges: Shipping charges are calculated based on the delivery location, weight, and dimensions of your order. These charges will be displayed at checkout before you confirm your purchase. Mewahealth may offer free shipping promotions or discounts from time to time, which will be clearly communicated on the website.
5. Order Tracking: Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery through the courier’s website.
6. Delivery Issues: If you encounter any issues with your delivery, such as delays or missing items, please contact us through our contact page with your order number and details of the issue. We will investigate the matter and work with the courier to resolve it as quickly as possible.
7. Delivery to Incorrect Address: Please ensure that the delivery address provided at checkout is accurate. Mewahealth is not responsible for delays or losses resulting from incorrect or incomplete addresses provided by the customer.
8. Returns and Exchanges: For information on returns and exchanges, please refer to our Return and Refund Policy.